Successful Crisis Management for Your Organization
How does your organization manage an overall crisis? Who is in charge? What are the triggers? What is the communication flow? Many companies, both large and small, have not carefully thought through the most basic aspects of crisis management. Crisis management brings together all of the silos within a company (emergency response, disaster recovery, business […]
Employee Safety & Security Kit
As an increasing number of employees begin to work remotely, safety and security professionals should revisit their technology and strategies for employee safety. Simply developing and employee safety and security plan to protect workers in offices is no longer adequate. How can organizations improve employee safety in today’s increasingly mobile world? Download the Employee Safety […]
Leadership at Times of Crisis
Leaders today face extraordinary challenges – natural disasters, infrastructure and technology failures, emergent infectious diseases, and cyber invasions, to name just a few. These emergencies were thought at one time to be rare, one-in-a-lifetime events. They are now part of our everyday lives. In this white paper, Leadership at Times of Crisis, Regina Phelps, Founder, […]
4 Key Elements of Effective Crisis Management
In this white paper, 4 Key Elements of Effective Crisis Management, Regina Phelps, Founder, Emergency Management & Safety Solutions, discusses what your organization must do to create an effective crisis management team and process that will help you successfully manage incidents, both large and small.
London Metal Exchange
The London Metal Exchange (LME) operates the only open-outcry commodities exchange market in Europe. With over 300 staff located at its head office in London, the company is responsible for the majority of exchange traded base metals business around the world and its prices are used as a global benchmark.
Improving Incident Command System Event Management
Download the whitepaper, Improving Incident Command System Event Management to learn how you manage those challenges.
Duty of Care for a Mobile Workforce: Out of Sight Cannot Mean Out of Mind
As the mobile workforce continues to increase, safety and security professionals are going to encounter new challenges around employee safety. For this reason, the idea of “Duty of Care” must be revisited moving forward because employees who are out of sight cannot be out of mind. In this white paper, Duty of Care for a […]
A Toolkit for Better IT Communication and Collaboration from HDI
Businesses need to innovate more, while at the same time delivering unprecedented levels of IT availability, stability, and security. Communication must be at the speed of business. When there are failures, the staff responsible needs to be able to take remedial action immediately, from wherever they are and regardless of the time of day.
Employee Safety and Security Buyer’s Guide: Functional Consideration for Vendor Evaluation
Download the Employee Safety and Security Buyer’s Guide: Functional Consideration for Vendor Evaluation to learn about new requirements for employee safety and security technology for today’s mobile world.
Redefining Duty of Care: Ensuring Employee Safety Through Location-Awareness
With nearly three-quarters of the workforce expected to be mobile by 2020, organizations must begin to redefine duty of care. Gone are the days when safety and security professionals only have to worry about protecting employees within the confines of the corporate office(s). In this white paper, Redefining Duty of Care: Ensuring Employee Safety Through […]
Sandvik Hard Materials is a part of the Sandvik Group. The Sandvik Group, established in 1862 with headquarters in Sandviken, is one of Sweden’s largest export companies with more than 300 wholly owned subsidiaries and representation in 130 countries. The Group has annual sales of $8.1 billion, with more than 41,000 employees. The company is […]
Stockholm Water Company
Established in 1861, Stockholm Vatten (theStockholm Water Company) treats and purifies wastewater and produces and delivers drinking water of high quality to more than 1.2 million people in Stockholm, Sweden. The company owns and maintains 5,300 km of water and sewer systems.
Responding to Data Center Outages: 6 Keys to Developing an Effective Response Plan
As technology continues to evolve and grow more complex, so do the crises that arise when things go wrong. Data center outages are becoming costlier for organizations, both financially and in terms of brand image. It is crucial that every organization have a plan in place to ensure they are prepared to respond to data […]
Active Shooter Preparedness: Best Practices and Tips from Industry Experts
In recent years, active shooter incidents have been on the rise. FBI data shows both 2014 and 205 had more than 20 incidents each. As the active shooter threat continues to evolve, it is critical that organizations put an emphasis on preparing for the possibility that a shooter could enter their building. Download the DRGuide […]
BCI Emergency Communications Report 2016
Everbridge and the Business Continuity Institute (BCI) recently released its third annual report, “The Emergency Communications Report 2016,”which revealed that global businesses are increasingly aware that the true business resiliency is a company-wide initiative that involves taking accountability for the safety of all staff (whether they are located in the office, at home or on the road). […]
World Leading Premium Drinks Company
This world leading premium drinks business has a collection of beverage alcohol brands across spirits, beer and wine. With more than 28,000 employees, close to 120 production sites and 230 offices in 180 countries, it is truly an international company.
CLS operates the largest multicurrency cash settlement system in the foreign exchange (FX) market. Launched in 2002 and owned by the world’s leading financial institutions, the organisation operates globally and offers settlement services for 18 currencies. On average, CLS settles USD 5 trillion of payment instructions every day for its clients.
A Guide to Employee Safety in Today’s Mobile World
Within the next five years, IDC projects more than 75% percent of the workforce will be mobile, which could create significant challenges for security professionals. New ideas for employee safety and duty of care for remote employees and lone workers should be considered in the coming years. In this white paper, A Guide to Employee […]
Streamlining the Major Incident Resolution Process: Define, Plan, Staff and Communicate
When a major IT incident occurs, planning and proper role delegation are essential for quick resolution. For every minute of system downtime, there are severe effects on the business: angry end users/customer, a reduction in employee productivity, frustrated executives, and sometimes even impacted revenue – and for hospitals, it can affect patient safety. Not only should […]
Best Practices for Finding Missing Children – Webinar w/ NCMEC
Register for the replay to learn key best practices for handling a missing child case from the National Center of Missing and Exploited Children’s Leemie Khang-Sofer.
Evolving Risks for Campus Events: Critical Concepts in Communications
Download the white paper, Evolving Risks for Campus Events: Critical Concepts in Communications to learn from Steve Crimando, Principal at Behavioral Science Applications how you can prepare and manage these events effectively. Topics that will be covered include: Risks associated with large events The 3 T’s of Mass Notification Target, Timing and Type Evolving Communication […]
Campus Engagement and Safety Kit
Download the Campus Engagement and Safety Kit to learn what you can do to increase your message audience and effectiveness on campus. Additionally you will learn key best practices for keeping your students, faculty and visitors safe during incidents and events.
The True Value of Business Continuity: Shifting from Return-on-Investment to Value-on-Investment
Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.
Streamlining the Major Incident Resolution Process: Define, Plan, Staff and Communicate
Download this white paper for simple recommendations and best practices to help streamline the major incident resolution process and limit the negative impacts of major IT incidents on the business.
Advanced Strategies for Incident / Risk Management: Addressing the Evolving Risk Landscape
Financial services organizations face growing complexities in business, technology, information, and supply-chain interdependencies. The risk management landscape creates organizational challenges around effectively monitoring, assessing, and responding to traditional and new threats. Download this white paper to learn about top of mind risks for organizations, operational complexities in financial services, holistic perspectives on enterprise risk management […]
Protecting Your Hospital from Ransomware
Ransomware attacks happened in 50% of hospitals over the last twelve months according to HealthcareIT News. Your facility can prevent, or quickly recover from, a ransomware attack if you have the right plan in place. Our ransomware white paper details the five most common forms of attack and how you can prevent them from ever being […]
The ROI of Mass Notification
In this white paper, The ROI of Mass Notification, learn about the benefits of a mass notification system beyond emergency notifications. Faster incident resolution and recovery Improved productivity and efficiency Prevention of revenue loss and reputation damage due to cascading failures
IT Operations Playbook: 8 Communication Improvements to Reduce MTTR (Mean Time to Repair)
As organizations plan for and assess the impact of IT incidents, one KPI that is often used is the Mean Time to Resolution / Repair or “MTTR” – the average time required to repair a failed component, device or resolve a service issue. The lower the MTTR, the smaller the business impact an IT incident will have. Download […]
The Evolution of Risk and Response: Next Generation Active Shooter Preparedness
In this white paper, The Evolution in Risk and Response: Next Generation Active Shooter Preparedness, Steven M. Crimando, BCETS, CHS-V, Principal, Behavioral Science Applications, discusses numerous topics to better prepare organizations for active shooter emergencies.
Improving Retail/Property Management Communication with Everbridge | 125 Old Broad Street Case Study
125 Old Broad Street is a 26-story multi-let office block, situated next to the Bank of England. Currently occupied by fifty-four different companies, across a diverse range of businesses including solicitors, finance companies and IT companies, approximately 2,000 people work in the building. In the event of an emergency, or in everyday cases such as […]
Improving Critical Communication with Everbridge | Ricoh Case Study
Ricoh is a trusted technology leader, with an impressive track record for innovative, sustainable business solutions. Although Ricoh was originally known for supplying photocopiers and faxes, the company is an industry market force; supplying multifunctional devices, application services, communication services. Ricoh’s range of products and technical solutions includes IT infrastructure, Cloud IT support, hardware/ software […]
Improving Global Critical Communications With Everbridge | City Index Case Study
City Index is one of the leading providers of spread betting, forex and CFD trading in the UK. Established in the UK in 1983, it has more than four hundred employees worldwide and offices in the UK, Poland, Singapore, China, Dubai and Australia. Innovative technology allows City Index to facilitate in excess of two million […]
Critical Communications Managed Via Mobile App – EMEA | Gerald Eve
“We couldn’t be happier with the result. With no power, no IT and no telephones, I was able to manage the whole thing from my iPhone with the Everbridge App, and we had 100% staff communication throughout; it worked exactly as we wanted it to.”
Improving Physical Security Planning and Communication with Everbridge | Alexion Pharmaceuticals Case Study
Alexion is a global biopharmaceutical company focused on developing and delivering life-transforming therapies for patients with devastating and rare diseases. Alexion was established in the U.S. in 1992 with their global headquarters and research operations in New Haven, Conn. Alexion’s approximately 3,000 employees around the world serve patients in 50 countries. Physical security planning and communication are two […]
Critical Communication for the Lifecycle of a Cyberattack: For Government
At some point, it is almost inevitable that your department or agency will face a cyberattack. According to IBM, there were 1.5 million monitored cyberattacks in the U.S. alone in 2013. Because of this, it is important you are not just dedicating resources to preventing a breach, but also responding to one. Download the following […]
Incident Management: How to Keep Users in the Loop
System outages and other critical IT incidents can hurt your brand image and bottom line if customers aren’t informed about what is happening. How can you keep your customers informed during these events to minimize damage? In this executive brief from CIO Insight, Incident Management: How to Keep Users in the Loop, you’ll learn about […]
Best Practices for Critical Customer Communications
IT outages, emergency maintenance, data breaches and other critical incidents can potentially affect your customers and ultimately, harm your brand. How can you set up your critical communication strategy to ensure customers are informed during these events? In this paper, Best Practices for Critical Customer Communications, learn why it is important to have a proactive […]
Staff Scheduling and Department Coordination
For local government, an emergency can create a need for additional personnel and resources. Relying on manual and time consuming staffing and coordination processes can delay response and recovery time, allowing further escalation of an event. How can agencies avoid any delays and focus on the task at hand? In this whitepaper, Staff Scheduling and […]
Charmeck Alerts: Cross-Departmental Coordination
During large events, towns, counties, and numerous departments can be affected. Often, communication between these groups is limited to begin with; add in event disruptions, and slow communication and response times can put citizens at further risk. In the paper, Critical Communication and Cross-Departmental Coordination, Stacie Neal of the Charlotte Fire Department summarizes key best […]
Identifying and Responding to Threats
Hurricanes, bombings, power outages, and infrastructure events remind us that all organizations are vulnerable to threats. How can effective incident monitoring processes help you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? In this paper, global risk analysis experts from NC4 share best practices for incident monitoring, tips for effectively managing […]
Keep Calm and Respond: Key Trends in Incident, Emergency and Disaster Communication
In a recent Everbridge survey about incident, emergency, and disaster response, more than 45% of respondents admitted that during an incident or event, gathering feedback from contacts had to be done manually – if it could be done at all. And less than a quarter had a way to assess the overall effectiveness of their […]
Trends in Corporate Critical Communication
How long would it take you to respond to a critical incident? We asked that – and more – in a recent Everbridge survey of more than 950 business continuity, disaster recovery, safety and security, IT operations, and risk management professionals. What was the surprising answer given by nearly 40% of respondents? Download our new […]
Global ENS: Emergency Notification in a Global Environment
When an emergency happens, how do you communicate critical information to global employees? Reaching contacts quickly, regardless of time zone, data protection laws and local language, can have an impact on employee safety and the continuity of business operations. This paper will help you understand: Common pitfalls of sending notifications to global contacts, regulatory compliance […]
Risk and Reward: Can Incident and Crisis Preparedness Create a Return on Investment?
How do you measure the ROI of your preparedness efforts? Can you quantify the risk of incidents and crises, and the potential cost to your organization? This paper will help you understand: Different types of ROI, and how they relate to preparedness, how to determine the potential cost of an incident or crisis, the value […]
Learning from Boston: Crisis Communication
On Monday, April 15th, 2013, the City of Boston was attacked during the running of the 117th Boston Marathon. Following this attack, area police immediately set in place emergency response and subsequently coordinated with the FBI for a week-long manhunt while corporations, public facilities, universities and hospitals issued a number of critical notifications connected to […]
ISO 22301 & 22313: Business Continuity Management System Standards and Application for Incident Communication Plans
A successful business continuity plan helps you manage risk and keep your business running during a crisis – and can avoid potentially catastrophic losses by preventing downtime before it occurs. Last year, the International Standards Organization (ISO) released two new standards – ISO 22301 and 22313 – to aid in business continuity planning. These standards […]
Improving Demand Response Programs (Power Utilities)
We’ve entered an era where there’s no turning back on the demand to reduce energy consumption. A large part of the responsibility for increasing the use of the fifth fuel—energy efficiency and conservation—falls squarely on the shoulders of utility companies. It’s not a small challenge. Successful demand response operations rely heavily on rapid communication with […]
Safer Pipeline Operations: Smart Notifcations for Faster Incident Response
This brief will discuss how the use of smart incident management gives control centers and operations personnel an automated means for efficient, consistent, and reliable communications with response teams during any incident – saving lives, time, and company assets. For more information, please fill out the following: